Upcoming Events

  • Best of Orlando 2026 Virtual Meeting
    Contains 11 Product(s)

    2026 AOCD Virtual Summer Meeting July 1-15, 2026 This online activity consists of 11 recorded sessions from the AOCD 2026 Spring Meeting that was held March 19-22 in Orlando, FL. This year’s theme, ‘Building on a Foundation of Excellence’, featured a mix of medical, surgical, and cosmetic dermatology topics, along with sessions on practice management and leadership, providing essential information needed to make an immediate impact on ones’ practice.

Getting Started

I am having trouble with streaming audio, I can’t hear the speaker through my computer speakers, or the streaming stopped … what do I do?

If you are not able to hear any audio through your computer speakers, first check to make sure your speakers are not muted or turned off.

The next step is to refresh your screen by pressing the F5 key on your keyboard or clicking the Refresh button in your web browser.

I can’t see the slides ... what do I do?

Please ensure your computer meets hardware, software, and bandwidth requirements.

If you are on a network that uses a firewall or VPN, you can test your access in advance of events to ensure our software will not be blocked by these items using the site. To test your browser, do the following:

Step 1: Perform a browser test. If you see the video and hear music, that means you passed the test and can close that window. 

Step 2: Make sure your system and networks are up to date as follows:

System Requirements for the Best Experience:

2 GHz Dual Core CPU Processor or faster

4 GB RAM (Greater than 4 GB is a benefit)

Windows 10 or later
Mac OS X 10.14 or later
iOS 12 or later

Wired Internet connection

What are the Minimum Browser Requirements?

Browser must support HTML-5. To detect your browser version, run https://whichbrowser.net/ Chrome, Firefox and Edge are continuously updated by their publishers. For the best experience, use the most current version.Current versions of ChromeCurrent versions of FirefoxCurrent versions of EdgeSafari 14 or later

Are there Other Recommendations so I have the Best Experience Possible?

Yes! Check out these other recommendations we have so you have the best experience on CadmiumU.

  • Do not use Internet Explorer.
  • Use a PC or Mac with an updated Internet browser that is Active X enabled. 
  • Make sure you have pop-ups blockers disabled in your Internet browser settings. 
  • Wifi is not recommended. WiFi signal strength can vary causing bandwidth to increase or decrease.  A wired connection gives a consistent signal and consistent bandwidth. A wired connection provides a better experience.
  • Audio (sound) is projected through your computer speakers. Be sure your computer is equipped with speakers or the room where the conference is being broadcast is equipped with speakers so you can hear the presenters.
  • Check that audio (speakers) are not muted

Is there Someone I can Contact if I still Need Help?

Absolutely! We are here to support you. 

If you need additional assistance, please contact admin@aocd.info.